Kessem Bamaga Spa offer you a unique private spa for relaxing experience
For updated SPA TERMS OF USE Please read/translate the main page related to this issue
Fill out a contact form with full name, cellular full phone number (even if not local, for WhatsApp), and email address.
Email confirmation will include address and add appointment to your web calendar.
If no response within a couple of hours, SMS to +972522894674.
Call 052-2894674 (cell) or 03-629-5508 (landline) to reserve.
WhatsApp: https://wa.me/972522894674 (or copy full URL to browser)
Signal and Telegram also used.
Valid credit card number required for booking confirmation and validation.
Digital Tools and Online Booking
In addition to phone, WhatsApp, email, Signal and Telegram, the Spa offers digital tools on the website for online appointment booking, health questionnaire completion before treatment, gift voucher requests, and marketing unsubscribe. These tools (kessem-bamaga/public) are subject to this regulation and to the Privacy Policy. Completing any form constitutes explicit consent to data collection, processing and retention as set out in the Privacy Policy (https://spa-kb.co.il/privacy-policy). Health information is collected solely for treatment suitability; marketing requires separate consent (Communications Regulations, Section 13).
All tools in one place: Digital Services
Avoid heavy meals 2 hours before treatment. Don't eat before a massage session.
Arrive a couple of minutes before Time if you wish to relax before treatment (inform staff on early arrival).
Private spa: entry restricted when other clients are being served.
Remove all jewelry and makeup (including cream, deodorant, colored unnatural products, etc.).
Shower facilities available if needed. Best for treatments is to avoid adding creams and the mentioned above on your body for treatment, we will ask to remove it.
Spa robe, towels, and complimentary slippers provided.
Health questionnaire must be completed to better suit client health needs.
Restrictions: Clients with contagious skin problems, infectious skin lesions, open wounds, vaginal issues, or menstrual cycle not allowed in fish spa.
For fish treatment, avoid creams etc' Go naked body! bathing suits may have detergent residue.
Shower recommended before using whirlpool (jacuzzi) or fish spa.
Patients under 16 must be accompanied by an adult in the treatment room.
No eating or drinking in fish spa and whirlpool areas.
Smoking prohibited including electronic in all spa areas (jacuzzi, fish spa, treatment rooms, bathrooms, showers, etc.).
Smoking allowed only in the garden (plenty of quiet spots available).
Leaving massage oils on the body after treatment is recommended for skin benefits.
Oil can be wiped off if wearing formal attire or if client prefers to shower.
Meals cooked at the spa available (fresh eggs from own chicken coop).
Food available, but not certified Kosher (no Rabbi employed).
Outside food allowed for events must be discussed in advance.
Various events accommodated: Girls Day Spa, Birthday Party, Bachelorette Party, Divorce Party, family & company events.
Shower before use recommended (facilities available).
Optional use of bathing suit (discuss detergent residue for full body exfoliation).
Do not dip head in fish spa water (chin should stay out).
No eating or drinking in fish spa.
Use before treatment only, after showering.
20 minutes maximum use (can be split into two sessions).
No eating or drinking in whirlpool.
Prohibited for pregnant women, people with heart problems, high blood pressure, and children under 16.
Alert staff immediately if feeling dizzy or uncomfortable.
Do not force yourself to sit longer if too hot.
For full body treatments (peeling, mask, scrub, wrap, massages, workshops): undress all clothing (towel cover provided).
Inform staff if uncomfortable being unclothed; alternatives will be offered.
Option to wear clothing if preferred (bring spare underwear to stay dressed).
Cash, Bank Transfer, PayBox, Bit, checks.
Credit cards accepted only for clients who can't use other methods (some cards not accepted).
General (regular bookings):
Kessem BaMaga is a private spa. Each slot is reserved for you personally.
Last-minute cancel / change prevents us from offering that time to others — cancellation / reservation fees apply.
48 hours or more before the appointment — cancel/change with no fee, subject to availability.
Less than 48 hours down to 24 hours — charge of 50% of the booked treatment / order value.
Less than 24 hours, on the day, no-show, or cancel immediately (“now for now”) —
charge of 100% of the treatment / order value + reservation fee per spa policy.
Reservation deposit (at booking, by order type):
Single treatments and small packages: 200 ₪
Large packages (single or couple): 400 ₪
The deposit is credited toward the treatment; on cancel it is settled per the schedule above.
Administrative fee:
An additional fixed handling fee of 30 ₪ may apply per cancel / system update / document issue — as needed.
How to notify:
Notice counts only if actually received by phone or business WhatsApp.
Appointments booked with a gift voucher:
See section 2.4 under “Gift vouchers”
(including: the voucher is not cancelled automatically on no-show; a new date only after the cancel / reservation fee is settled).
Fish spa:
24 hours or more — no charge.
Less than 24 hours — 100% charge.
Exceptional cases:
Hospitalization, family mourning, accident, or security situation (proof within 48 hours) —
we may offer an alternative date or credit at spa discretion, by order type.
Except bookings where materials were prepared especially for the treatment and cannot be transferred due to freshness.
Recommendation:
Cancel or change as early as possible — so we can keep fair service for everyone.
Gift vouchers – general
1.1 Nature of the voucher
A gift voucher is personal, issued in the name of the buyer or a named recipient.
As a rule, it is not transferable to another person.
The voucher may be printed or digital (secure link / online view / image). The same terms apply to digital and printed vouchers.
A short summary appears on the voucher; the full terms are on this page.
1.2 Validity and extension
First validity period: 3 months from issue / purchase.
One extension: 3 additional months, by prior arrangement with spa management (up to 6 months total).
After 6 months the voucher expires, unless otherwise agreed with the spa in writing / by clear arrangement.
1.3 Transfer in special cases
In cases of illness, pregnancy, relocation, or war / emergency — a transfer to another person may be requested, subject to spa approval:
Same treatment only (as stated on the voucher).
Redeemed with the therapist assigned to that treatment (massage: Baruch or Eti, subject to availability and qualification; Indian massage, prenatal massage, tantric massage, private workshops, and spa treatments such as peel / mask / scrub: Baruch only).
No free transfer by preference alone — only in these cases and with approval.
1.4 Unpaid vouchers
Vouchers not paid in full in advance may be cancelled by the spa at any time, without notice and without refund or credit.
1.5 Promotional / marketing vouchers
Vouchers given in marketing campaigns (100% free):
Redeemed only with explicit prior approval from spa management.
Valid only for the campaign period and not extendable.
2. Redemption
2.1 Advance booking required
Redemption requires prior booking with the spa, even if you already hold the voucher.
Arrival without a booking does not allow redemption, regardless of availability.
2.2 Payment confirmation
For online or phone purchases — an appointment is set only after final payment confirmation.
Until payment is confirmed and completed, no treatment date can be booked.
2.3 Late arrival
Please arrive on time for your appointment.
Arrival more than 15 minutes late may shorten the treatment, with no refund, credit, or extension.
2.4 Cancelling or changing an appointment (including voucher redemption)
Kessem BaMaga is a private spa. Each slot is reserved for you personally.
Last-minute cancel / change prevents us from offering that time to others — cancellation / reservation fees apply.
48 hours or more before the appointment — cancel/change with no fee, subject to availability.
Less than 48 hours down to 24 hours — charge of 50% of the booked treatment value.
Less than 24 hours, on the day, no-show, or cancel immediately (“now for now”) — charge of 100% of the treatment value + reservation fee per spa policy.
When the appointment was booked with a gift voucher:
Last-minute cancel or no-show (under 24 hours / immediate cancel / did not arrive) —
the client is charged a cancellation / reservation fee per spa policy (up to 100% of the booked treatment value).
The voucher itself is not cancelled automatically because of a no-show.
However — a new appointment with the same voucher cannot be booked until the cancellation / reservation fee is settled.
If the fee is not settled within 14 days, or in case of a repeated no-show —
the spa may treat the voucher as redeemed for the cancelled reserved slot, at its discretion and with notice to the client.
Cancel / change notices count only if actually received by phone or business WhatsApp.
Cancelling an appointment ≠ cancelling the voucher.
3. Changing treatment / therapist
3.1 Changing treatment type
May be possible with spa approval; if the new treatment costs more — an extra payment applies.
3.2 Changing therapist
Only if a suitable therapist is available. Sometimes a change is not possible, even for an extra fee.
3.3 Therapists by treatment type
Massage: Baruch or Eti, subject to availability and qualification for that treatment.
Indian massage, prenatal massage, tantric massage, private workshops, and spa treatments (e.g. peel / mask / scrub): Baruch only.
For these treatments a female therapist cannot be chosen, even for an extra fee.
4. Cancelling a voucher and refunds
4.1 Who may cancel
Refund / cancellation — original buyer only (not the recipient), and only if the voucher was not redeemed.
4.2 Cancellation / refund fees (unused voucher)
Within 14 days of purchase: refund minus 50 ₪.
From day 15 onward (while still valid and unused): refund minus 150 ₪.
After expiry (including extension) — no cash refund, except exceptional cases at spa discretion.
4.3 How refunds are paid
If approved — to the buyer only, via the same payment method used for purchase, or another method the business allows.
If payment was made and the transaction is cancelled — no refund until the payment has been received and secured in the business account.
4.4 Clarification
Cancelling an appointment ≠ cancelling a voucher.
Appointment cancel rules: section 2.4 (and Cancellation Policy above for regular bookings).
Voucher refund rules: this section 4.
Information on the website is for personal knowledge, not a substitute for professional medical advice.
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Content reliability is user's responsibility.
"Kessem Bamaga Spa" Magic Of touch, Sarussi Baruch, Sarussi Etty not responsible for site content accuracy, including photos and comments.
Information may not be scientifically proven and requires further inspection and verification.
Located in Or Yehuda.